Sitecore Strengthens Managed Cloud Infrastructure Offering Through Expanded Partnership with Americaneagle.com
Sitecore has announced a major enhancement to its Managed Cloud Infrastructure offering for organizations running on-premise versions of its software. The initiative combines Sitecore’s enterprise-grade digital experience platform with the operational expertise of Americaneagle.com, a leading digital agency and long-standing Sitecore Platinum Partner.
Under the expanded agreement, Americaneagle.com will provide operational support for the infrastructure layer of Sitecore Managed Cloud. The collaboration is designed to improve platform availability, operational efficiency, and customer experience for enterprises relying on Sitecore’s hosting environment.
Dave Tilbury, Chief Operating Officer at Sitecore, said the partnership reinforces the company’s commitment to delivering reliable and high-performance managed cloud services for customers using Sitecore’s on-premise software solutions.
According to Tilbury, many global brands depend on Sitecore’s award-winning SaaS and on-premise platforms to engage customers and power mission-critical digital experiences. By working closely with Americaneagle.com, Sitecore aims to strengthen support operations for its Managed Cloud Hosting Infrastructure while maintaining the same seamless customer experience and platform reliability users expect.
Americaneagle.com brings more than 30 years of enterprise hosting and digital transformation experience to the partnership. The company has supported organizations across industries including manufacturing, banking, insurance, healthcare, and global consumer brands through complex platform implementations and long-term infrastructure management.
Mike Svanascini, President of Americaneagle.com, said the expanded collaboration reflects years of trust, technical expertise, and successful execution between the two companies. He added that the organization is focused on helping Sitecore customers operate complex managed environments with greater confidence and stability.
Jon Price, Vice President of Sitecore Practice at Americaneagle.com, emphasized that managed cloud operations demand deep platform expertise, operational discipline, and scalability. He noted that Americaneagle.com has built its business around delivering dependable managed services tailored to enterprise customer requirements.
The partnership is already delivering measurable results for Sitecore Managed Cloud customers, including United Airlines. The airline’s employee portal supports more than 180,000 team members handling mission-critical tasks daily.
Darius Florczyk, Manager of IT Application Development at United Airlines, stated that reliability and uptime are essential for the organization’s digital operations. He noted that Americaneagle.com’s deeper collaboration with Sitecore has significantly strengthened the operational foundation of the airline’s Sitecore platform.
According to Florczyk, critical ticket alerts have been reduced by more than 90% thanks to continuous monitoring, 24/7 operational oversight, and improved infrastructure support. The enhanced managed cloud environment has helped provide greater confidence, stability, and performance consistency for United Airlines’ internal teams.
The expanded partnership highlights the growing importance of managed cloud infrastructure, enterprise hosting, digital experience platforms, and operational reliability as organizations continue investing in scalable customer experience technologies.
