OutSystems Appoints SaaS Veteran Fay Sien Goon as Chief Financial Officer
OutSystems, a leading AI-powered application development platform, has announced the appointment of Fay Sien Goon as its new Chief Financial Officer (CFO). In her new role, Goon will lead the company’s global financial operations, strategic planning, and fiscal execution as OutSystems continues to expand its market leadership and accelerate innovation in AI-driven applications and intelligent agents.
Commenting on the appointment, Woodson Martin, CEO of OutSystems, said that Goon brings exceptional financial leadership and deep industry expertise. He highlighted her proven ability to scale high-growth software organizations and navigate complex financial environments, adding that her strategic vision will play a critical role in supporting OutSystems’ mission to deliver a unified, agile, and enterprise-grade AI development platform.
Goon brings more than 20 years of experience across the SaaS and enterprise software sectors, with a strong track record of driving sustainable growth and disciplined financial performance. She joins OutSystems from AppFolio, where she served as Chief Financial Officer. Prior to that, Goon spent nearly a decade at ServiceNow, playing a key role during the company’s most transformative growth phase. As Chief Accounting Officer, she led global accounting and finance functions and supported the company through major financial milestones.
Sharing her perspective on the new role, Fay Sien Goon said that OutSystems is leading a fundamental shift in how software is built, especially as artificial intelligence reshapes the application development lifecycle. She expressed enthusiasm about joining a company with a strong foundation, visionary leadership, and a clear focus on helping customers transition toward an agentic, AI-powered future.
With this strategic appointment, OutSystems further strengthens its executive leadership team as it continues to innovate and support enterprises worldwide in building next-generation AI applications.
