Kingspan Light + Air North America Revolutionizes Sales Support with AI-Powered Product Advisor
Kingspan Light + Air North America, a leader in sustainable daylighting and ventilation solutions, has taken a significant leap toward digital transformation by implementing Circuitry.ai’s AI-powered Product Advisor. This cutting-edge platform is designed to streamline product knowledge access for sales and architectural support teams—delivering fast, accurate, and contextual answers to complex product inquiries.
Empowering Sales & Support Teams with AI
By adopting Circuitry.ai’s advanced solution, Kingspan is now equipped to boost customer satisfaction, reduce response times, and accelerate sales cycles. The AI-driven Product Advisor replaces traditional, manual methods of retrieving technical product information with a natural language interface that understands real-world queries.
No more flipping through bulky manuals or waiting on internal handovers—Kingspan’s teams can now get the information they need instantly and with confidence.
Proven Success Through a Strategic Proof-of-Value Phase
Before launching company-wide, Kingspan conducted a successful proof-of-value phase, allowing Circuitry.ai’s platform to demonstrate its ability to integrate and simplify vast amounts of technical data. The result? A user-friendly AI tool that delivers real-time product insights, tailored to the needs of frontline teams.
“This AI implementation marks a major step forward in how we empower our people to serve customers faster and smarter,” said Joel Edmondson, VP of Customer Experience at Kingspan Light + Air.
Driving Innovation in Building Technologies
Kingspan’s adoption of AI reflects a broader trend in the construction and building materials industry—where intelligent automation is transforming the customer experience. With the AI-powered Product Advisor, Kingspan is not only improving internal efficiency but also reinforcing its commitment to innovation, sustainability, and client satisfaction.
